Refund Policy

1. General Policy

Software Support provides digital services that may involve planning, research, development, campaign setup, content creation or other work performed specifically for a client.

2. Project-Specific Terms

Where a project has a written proposal, quotation, agreement or other documented commercial terms, those terms will govern applicable payment and refund conditions.

3. Work Already Performed

Payments relating to work already performed, resources already committed or third-party costs may not be refundable, subject to the applicable agreement and law.

4. Third-Party Advertising Costs

Advertising spend paid to third-party advertising platforms is separate from Software Support service fees. Refunds of third-party advertising charges are subject to the relevant platform's policies.

5. Cancellation

If you need to cancel a project or service, contact us as soon as possible so that we can review the current project status and applicable terms.

6. Review of Requests

Refund requests will be reviewed according to the applicable project agreement, payment terms and circumstances of the request.

7. Contact

For payment or refund questions, contact:

Software Support
support@softwaresupport.site